Wednesday, May 6th, 2009

Inspection Woes

A month ago I took Niki's car into the shop for an inspection. I bought it 9 years ago, it was my first car out of college and only a few years old at the time. It's a 1998 Honda Passport and still runs great to this day. We've had very little trouble out of it and the best part is -- it's paid for!

Niki took one for the team right before we got married and started driving it. We had three cars at the time and only had two drivers. Niki had a VW Jetta which was the most marketable car so we sold hers and kept the Passport. She's not crazy about driving it because of it's age and sweet hunter greenness but she's been promised the next car and we are both happy about not having an additional car payment.

I took the car to get it inspected on March 30th. It failed inspection due to a leaking rack and pinion (power steering system). We knew it was leaking a little because a mechanic pointed it out before but it's very minor and far from a safety issue. It's solely caused by the age of the car.

Niki found a product online called Stop Leak which is guaranteed to stop power steering system leaks. We picked up some from our local Auto Zone and I added it to the reservoir, which was full by the way. A week later I took the car back in for a follow-up inspection. The same mechanic failed it again. I asked to see evidence of the leak and the mechanic took me out to the shop and pointed out areas of concern.

I challenged that what he was seeing could very well be the result of a recent oil leak. He said it was hard to tell and that cleaning the engine may help. This past Sunday I took the car to a local car wash (the ones that have the pressure washer wands), put degreaser all over the engine and under body and pressure washed it. The engine looked great now and all of the oil and residue had been cleaned off.

This morning I took the car back to the same shop that inspected it the first and second time, but there was a different mechanic. He put it up on the lift and soon after came out to tell me that he could not pass it. I asked why and he said there was steering fluid leaking out of the rack and pinion system. I asked him to show me and told him about the additive and cleaning the engine. The areas he pointed out were different than the first mechanic and in my opinion the residual fluid was minimal.

I left the shop frustrated and confused. I didn't feel like the steering system was faulty or needed replacing. I was quoted a price of around $1,000 to fix it. The car is only driven about 5 miles a week, to and from a park-n-ride lot. At the point I'd spent several hours of my time trying to get the car passed without spending a fortune. I'd already paid one shop to begin the inspection and didn't want to start the process over at another shop and have to pay twice. I was at the mercy of one inspection shop.

I started to explore the idea of getting the steering system checked out, sans an inspection. I thought maybe an unbiased opinion on the whole situation would give me a better indication of just how serious it was. I feel sometimes that shops inspect cars just to find more problems with a car, that can eventually lead to more income for them. I called a shop I've used multiple times in Charlotte, Woodie's. They were very friendly and understanding of my situation. I actually felt like they were more on my side. I explained the condition of my car and told him that I thought the leak was minimal. He said it didn't sound too bad and asked if they could have a look at it, no charge.

My time was at hand (I have a million other things to do this week) and a 30 minute drive to and from Charlotte was at hand but I felt like it was the only choice I had. I finally found someone that was willing to consider passing the car. I drove it to the shop, handed over my keys and sat down in the waiting room. About ten minutes later the mechanic came in and said that there was a tiny leak but nothing that would be considered a safety issue -- nothing that wouldn't pass basically. He asked if I wanted him to continue with the inspection. This meant another $30 but it also was a 99% guarantee that the car would pass inspection. I told him to go ahead with the inspection.

Fifteen minutes later he came back and said the car passed and was ready to go. I happily paid the $30 and was on my way.

I can't help but wonder why the car inspection process is so ambiguous. The decision of whether or not your car will pass is completely left up to the discretion of the mechanic. Aside from that inspections seem like a great way for repair shops to upsell you on other products and services, which in my case could have been very costly -- a conflict of interest exists here. In addition, the failure of an inspection is logged in a centralized state-wide system that will be viewed by any shop that attempts to inspect you car. This shines a brighter light on any part of the car that recently failed an inspection, creating unequal scrutiny.

I'd like to see each state add a law that prevents auto service shops from doing inspections. In addition, they should develop a set of standards and a better way to test against those standards to make the entire process more consistent.


11 Comments
SarahS
Glad it finally passed.
Is an inspection something required in your area, or were you just doing it on your own?
Snelly   Wednesday, May 6, 2009
_DELETED_soundchick
I'm assuming this is some sort of law that you have to have an inspection. You just need to move here where you can drive almost any heap you want. No inspection required!
soundchick   Wednesday, May 6, 2009
igna83
Yeah, we don't have this issue here in Illinois. No inspections. You'd think that was just great, right? Wrong. Because around here, no one gets rid of a vehicle that can still run and be held up off the pavement with a 2 x 4 and a little duct tape.
Angi   Wednesday, May 6, 2009
dennydeaton
We are required to get our cars inspected annually. I know this varies from state to state, or at least the parameters of inspection do. For instance, the state of California only checks for emissions I believe. The state of North Carolina has a 60-point something inspection. If you don't wash your car they might just fail you.

I don't have a problem with being required to have my car inspected. I am actually glad about it. It ensures that some dudes not riding around with a faulty set of brakes or no headlights, which could endanger me. So I'm all for all law keeping cars in good working condition. I just want them to be reasonable about it.
Denny Deaton   Wednesday, May 6, 2009
RickMonday
Angi,

I recall having to go through the drive in emission testing stations once a year here in Illinois. This was back in the early 90s, so I dont know when the law changed. But I think you are right that we dont have the testing requirement anymore.
RickMonday   Wednesday, May 6, 2009
lgrant
We still have the emissions test but I haven't lived in a state requiring inspections since VA (I think it did). TN didn't and I don't remember it in MN other than emissions and they stopped that the last year I was there. I think emissions is every 2 years here. Glad you finally found a place that would pass it for what seemed less than they argued at the other place. It does seem a auto shop would have an incentive not to pass a vehicle to get some extra business--particularly in this economy.
LGrant   Wednesday, May 6, 2009
girlcarew
I agree with not having repair places do inspections.
girlcarew   Wednesday, May 6, 2009
hawkwolf
If you put the name of the repair place on the DMV Website, they just may close that place down. As old as your car is, at least it doesn't have to pass Exhaust System Standards; however, being near Charlotte you might have to do so.
BeanCounter37   Thursday, May 7, 2009
I just failed inspection because my power steering doesn't work. It's a 1995 and only requires a safety check which use to mean. Brakes ,headlights, windshield side view mirror ect. Was told if car came with it must have it. I guess if air conditioning unit goes out it can fail. Pissed in NC.
C Whitmore   Monday, August 8, 2016
In N.J. there are State Inspection Centers where you take your car and it is inspected by the state for no charge. You can chooses to take it to a certified mechanic and have them do it to avoid the lines but you have the choice. I now live in PA where you can only take it to a mechanic and must pay them and obviously it is in their best interest to find a problem they can charge you to fix. MAJOR CONFLICT OF INTEREST!
Alon   Thursday, March 15, 2018
My car failed a getaround inspection for $3500.00 worth of repairs. The shop charged getaround 300 bucks and basically did nothing but list things they could not find records for. One item was the rack and pinion they claimed was leaking. There were no drips, just the bottom half of the boots were dampish enough to collect some dust. For that they wanted to replace the rack for thousands of dollars. Getaround just lost some good potential money. That shop is literally scamming people.
B Fullerton   Sunday, November 11, 2018
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